The AI-native veterinary practice

Your practice,
on autopilot.

A team of AI agents that answers every call, triages every case, keeps the record, runs the pharmacy line, and follows up until it's done, so your staff can run medicine, not admin.

Book a 15-min demo Hear it live · +1 (571) 743-8536

The number is real. One agent picks up, triages a case, and books it on a real calendar.

The AI-native veterinary practice

A team of AI agents runs the front desk, the record, the pharmacy, and the follow-ups, so your staff can run medicine.

Point tools automate one task. Vetra runs the practice.

Runs the front desk Answers, triages, and books on your real calendar.
Keeps the record Turns the visit into a structured note, written back to your PIMS.
Closes the loop Refills, rechecks, and follow-ups tracked to done.
Proof you can dial Hear one agent live right now: +1 (571) 743-8536

How it works

The case, handled end to end.

One case from first contact to closed record, one of the workflows Vetra runs across the whole practice.

01

Answer

First ring, every time, 2 PM rush or 3 AM emergency. A calm voice that sounds like your clinic, not a phone tree.

02

Triage

The right questions for the species and symptoms. Urgency scored in real time. True emergencies routed to the nearest open ER with full context.

03

Book

Routine cases land directly on your calendar. Confirmations by text. Your team walks in to filled slots, not voicemails.

04

Write back

The case becomes a structured record in your system: caller, patient, symptoms, action taken. That record is what lets the next agent pick up the work.

Incoming call · Maple St. Veterinary
Vetra · connected

Your AI staff

A team of AI employees
for your clinic.

Each one owns a real job in the practice, runs on your protocols, and hands anything clinical to your team.

On duty

AI Front Desk · Mochi

Answers every call on the first ring, triages by species and symptom, books on your real calendar, transfers emergencies with full context. The agent you can call right now.

  • 24/7 answering, no hold, no voicemail
  • Emergency detection & ER routing
  • Booking, rescheduling, confirmations
  • Structured call records, written back
Call the front desk now →

Have a workflow you want off your team's plate? Tell us, we'll build the agent for it →

Where this goes

From workflows to a clinic
that runs itself.

Vetra starts as the operating layer. It ends as the practice: run by agents, supervised by your team.

Now

Handle the workflows

Front desk, refills, records. Every call picked up, triaged, booked, and written back. Live today, on a number you can dial.

Next

Operate the day

The whole clinic coordinated by agents. Follow-ups, recalls, and billing stop landing on your team, because every workflow already produced the record it needs.

Then

Run on intelligence

A practice that knows which cases are slipping and which care is overdue: a longitudinal record no legacy system has, driving preventive care before it becomes an emergency.

Run your numbers

See what missed calls
actually cost.

Your inputs, your math. No industry averages dressed up as facts. Start here and measure the rest in a pilot.

Recovered per month

$0

0 calls missed / month
0 bookings recovered
$0 / year
Get a clinic-specific projection

Works with your system

Works with the system
you already run.

No rip-and-replace. Vetra reads and writes to your PIMS (including the legacy on-prem systems most tools can't touch) through secure file-to-file and computer-use adapters.

Cornerstone ezyVet Avimark Provet Cloud Shepherd Vetspire Digitail Pulse Hippo Rhapsody

Integration depth varies by system. Ask us about yours.

Why Vetra

Not another AI receptionist.

Point tools automate one slice and stop. Vetra carries the whole case, and acts where legacy tools can't.

Carries context across the whole workflow ✓The full case, intake to follow-up ✕Stops at the booking
Writes back to the record ✓Structured, into your PIMS ✕A transcript in an inbox
Acts on legacy on-prem systems ✓File-to-file & computer-use adapters ✕Cloud APIs only
Human approval on clinical actions ✓Your staff signs off ✕Unsupervised

The guardrails

Built to assist,
never to practice.

The guardrails clinics ask for, designed in from the start, not bolted on later.

Never diagnoses or prescribes

Medical decisions stay with your DVMs. Vetra captures, routes, schedules, and drafts.

Runs on your protocols

Triage and routing follow rules your clinic sets. Ambiguity escalates to a human, immediately.

VCPR-aware by design

Built around veterinary practice regulations, including client-patient relationship rules.

Staff approves the consequential

Anything clinical or client-facing waits for a person before it's sent or completed.

Every action logged

Source, action, and outcome are recorded and reviewable. You can see exactly what happened.

Your data, on your terms

Handled with clear consent, retention, and access rules. It stays your clinic's data.

Don't take the website's
word for it.

Call the number. An agent answers, triages a case, and books it on a real calendar, right now, no signup.

+1 (571) 743-8536 or Book a 15-min walkthrough Watch the demo on YouTube

Or have us reach out.

Leave your details and we'll get back to you within one business day.

FAQ

Questions,
answered.

The things clinics ask us first. Still curious? Call the line or book 15 minutes.

Is Vetra just an AI receptionist?

No. Answering calls is the entry point, because the call is where cases enter the clinic. From there Vetra runs the workflow end to end (records, refills, follow-ups, and billing), so it operates the practice, not just the phone.

Does Vetra make medical decisions?

Never. It captures, routes, schedules, and drafts. Your DVMs make every medical decision, and anything clinical or client-facing waits for a person to approve it.

Can we start with just after-hours?

Yes. Most clinics start with after-hours or overflow coverage and expand from there. Vetra earns the front line one shift at a time.

Do we need to change our PIMS?

No. Vetra works alongside your current system and writes into it, including legacy on-prem systems, through secure file-to-file and computer-use adapters. Nothing gets replaced.

What happens on a true emergency?

Vetra detects it, transfers immediately to your on-call line or the nearest open ER, and sends the full triage context ahead, so nobody repeats themselves at 3 AM.

How do we start?

A 15-minute call. We learn how your clinic runs today, then set Vetra up around your process, usually live within a week.