The intelligence layer for veterinary practices

Your practice,
on autopilot.

Vetra's AI staff answer every call, handle every refill, write every record, and follow up on every case — so your team can be with the pet in the room.

The number is real. Vetra picks up, triages a case, and books it on a real calendar.

From live Vetra deployments

0 calls answered yesterday
0 revenue captured in a day
0 first-ring pickup, all hours

How it works

One call, handled end to end.

Not a message-taking service. The whole job — from ring to record.

01

Answer

First ring, every time — 2 PM rush or 3 AM emergency. A calm voice that sounds like your clinic, not a phone tree.

02

Triage

The right questions for the species and symptoms. Urgency scored in real time. True emergencies routed to the nearest open ER with full context.

03

Book

Routine cases land directly on your calendar. Confirmations by text. Your team walks in to filled slots, not voicemails.

04

Write back

Every call becomes a structured record in your system — caller, patient, symptoms, action taken. This is where autopilot starts: the record is the fuel.

Incoming call · Maple St. Veterinary
Vetra · connected

Meet your new staff

One team member for every
job your clinic dreads.

Hired one at a time. Each one owns a workflow completely.

On duty

Mochi · Front desk

Answers every call on the first ring, triages by species and symptom, books on your real calendar, transfers emergencies with full context. The agent you can call right now.

  • 24/7 answering — no hold, no voicemail
  • Emergency detection & ER routing
  • Booking, rescheduling, confirmations
  • Structured call records, written back
Call Mochi now →

Have a workflow you want off your team's plate? Tell us — we'll build the agent for it →

Where this goes

Autopilot isn't a feature.
It's a direction.

Now

Answer everything

Every call picked up, triaged, booked, and recorded. The front line runs itself — that's live today, on a number you can dial.

Next

Operate the day

Refills, follow-ups, records, reminders. The work after the call stops landing on your team, because every call already produced the record it needs.

Then

Run on intelligence

A practice that knows which cases are slipping, which revenue is leaking, and what tomorrow looks like — because everything upstream flows through one layer.

The math is real

See what missed calls
actually cost.

Set the sliders to your practice. Industry averages pre-filled.

Recovered per month

$0

0 calls missed / month
0 bookings recovered
$0 / year
Get a clinic-specific projection

Works with your system

Reads and writes to the PIMS
you already run.

No rip-and-replace. Vetra sits on top of your practice management system — schedules, records, and notes stay where they live.

Cornerstone ezyVet Avimark Provet Cloud Shepherd Vetspire Digitail Pulse Hippo Rhapsody

Integration depth varies by system — ask us about yours.

Don't take the website's
word for it.

Call the number. Vetra answers, triages a case, and books it on a real calendar — right now, no signup.

The guardrails

Built to assist,
not to practice.

  • Never diagnoses or prescribes. Medical decisions stay with your DVMs. Vetra captures, routes, and schedules.
  • Your protocols, not ours. Triage runs on rules your clinic sets. Ambiguity escalates to a human, immediately.
  • VCPR-aware by design. Built around veterinary practice regulations, including client-patient relationship rules on prescriptions and advice.
Is this just phone answering?

No — answering is where it starts, because the call is where everything in a clinic begins. Every answered call becomes a structured record, and that record powers the rest: refills, follow-ups, reminders, and eventually a practice that runs on its own data.

Can we start with just after-hours?

Yes. Most clinics start with after-hours or overflow coverage and expand from there. Vetra earns the front line one shift at a time.

Do we need to change our PIMS?

No. Vetra works alongside your current system and writes into it. Nothing gets replaced.

What happens on a true emergency?

Vetra detects it, transfers immediately to your on-call line or the nearest open ER, and sends the full triage context ahead — so nobody repeats themselves at 3 AM.

How do we start?

A 15-minute call. We learn how your clinic handles calls today, then set Vetra up around your process — usually live within a week.